What Employee Attitudes Reveal About Shopping Experience

 

from my Facebook post March 31, 2016

I have worked, briefly, at establishments where morale is low, and you can see it in the faces, slow movements and attitudes of the employees. Once you work in the same conditions yourself, you’ll never denigrate the employee. I blame the workplace, and the buck stops at the employer. I worked retail for 11 years. By just walking into a store and observing, I can be prepared to get no better treatment than the employees I see by just looking around. We are not just getting what the marketplace supports with bare-subsistence wages, we are also getting the employer’s attitude toward running its shop. I take that as nature’s way of telling me to shop elsewhere.

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